This is a fear many business owners, or employees who have been tasked with setting up the business Facebook Page, struggle with. I hear from office managers, who say they were told to set up a Facebook PAGE for the company but they don’t want to attach their PERSONAL PROFILE to it.
Social media marketing and all the new tools that we are expected to master can seem like something out of a creepy Tim Burton movie. ..If someone writes a negative comment or review about your business on your blog, your Facebook page, your Yelp or Foursquare account, you can address the problem, offer a solution and hopefully get the person to end up singing your praises. If you don’t have a platform for customers to vent